What should I do if the prints from my Advent printer are poor quality or are missing the black ink?
Head cleaning operations can vary from printer to printer but basically it involves giving the printer via the computer, the command to clean the print heads to allow the ink to follow through the ink cartridge. It may be that the issue is with the color or the black print head but as it's not possible to clean the colors individually follow the following tips.
> First of all open or create any Microsoft word document.
> Step 1. Go to Print in drop down menu.
> Step 2. Select Properties
> Step 3. Select Maintenance
> Step 4. Head Cleaning
You are able to clean the heads and print out a test sheet afterwards. This is to show you if the heads have cleaned OK, if they haven't cleaned OK then you need to repeat step 4 again. It will ask you if you want to clean the heads again or finish, you will probably need to clean the heads 3 or 4 times at least to clear any blockages.
Compatible Advent ink cartridges are generally very reliable and do not give problems, but as with any brand of inkjet cartridge, from time to time there may be issues arising. If the problems still persist after carrying out the head cleaning procedure then the next step is to replace the ink cartridge. The test sheet will show you if it is the black or one of the colours that is not printing correctly so replace the ink cartridge that is printing poorly first in an effort to eliminate the source of the problem.
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