Monday, 27 January 2014

Why does my Kodak printer give the error message ink cartridge not recognized. Please replace cartridge?

Sometimes when using compatible Kodak ink cartridge you may get an error message that tells you the printer is refusing to recognize the cartridges. This may be an issue with the printer reading the ink cartridges as either empty or unrecognizable.

Follow the steps when ink cartridge not recognized by Kodak printer


First of all check you have the correct ink cartridges installed. It has been know for people to try to install a Kodak 10 cartridge into a printer that requires a Kodak 30 cartridge. If the cartridges are the correct type then In the first instance you can try removing the USB cable, this is the cable that connects the printer to the computer. Make sure you leave the power switched on when you do this. Open the printer cover and remove the ink cartridges if you have installed.

Secondly, Close the cover again and wait for the message to appear 'insert' or 'replace' ink cartridges.

Next, disconnect the power cable from the back of the printer and wait for a couple of minutes. Reconnect the power cable; you may have to switch the printer on (press power switch) if it does not come on automatically. Open the printer cover and reinsert the ink cartridges. Close the printer cover and if prompted print a calibration page. Re-connect the USB lead and try to print a document from the computer.

If you have a problem where both ink cartridges are not working then it would be a good idea to carry out a test to see if both cartridges are causing the problem or just one. You should remove the black first and if you have it install the black ink cartridge you previously removed. If the old black and the new colour work then the problem is not with the colour cartridge but with the black. You can use this process of elimination to help see if one or both cartridges are giving the problem.

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